Privacy Policy / Terms of Service

privacy1

Internet Specialists, LLC.
PO Box 1324
Washington, MO 63090
(636) 239-1200
info@intspe.com

Privacy Policy:

The privacy of your information is very important to us. We provide the following Privacy Policy for your protection.

Log Files:
Like many other Web sites we maintain log files. The information inside the log files includes internet protocol ( IP ) addresses, type of browser, Internet Service Provider ( ISP ), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.

We collect the domain name and e-mail address (where possible) of visitors to our Web page, the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used for internal review, used to improve the content of our Web page, used to customize the content and/or layout of our page for each individual visitor, and used to notify consumers about updates to our Web site. Information is not shared with other organizations for commercial purposes.

If you supply us with your postal address on-line you will only receive the information for which you provided us your address.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding requests they have placed on-line.

We do not partner with or have special relationships with any ad server companies.

From time to time, we may use Customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only data collected from the time of the policy change forward

Cookies and Web Beacons
We use cookies, or tiny pieces of information stored on your computer, to verify who you are. We do not share or provide cookie information with any third party. If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites. We do not use Web Beacons.

Data Encryption
We use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site or services.

If you feel that this site is not following its stated information policy, please contact us at the above addresses or phone number.

Terms of Service:

Internet Specialists, LLC (“The Company”) agrees to furnish services to the Customer, subject to the following TOS (Terms of Service).

Use of Internet Specialists, LLC services constitutes acceptance and agreement to Internet Specialists, LLC’ AUP (Accetable Use Policy) as well as Internet Specialists, LLC’s TOS (Terms of Service).

All provisions of this contract are subject to the TOS (Terms of Service) of Internet Specialists, LLC. and AUP (Acceptable Use Policy). The AUP may be changed from time to time at the discretion of the Company. Customer understands that change to the AUP by the Company shall not be grounds for early contract termination or non-payment.

This Agreement shall be construed in all respects in accordance with the laws of the state of Missouri, county of Franklin applicable to contracts enforceable in that state. Venue will be Franklin County, Missouri.

Disclosure to Law Enforcement: The AUP specifically prohibits the use of our services for illegal activities. Therefore, Customer agrees that the Company may disclose any and all Customer information including assigned IP numbers, account history, account use, etc. to any law enforcement agent who makes a written request without further consent or notification to the Customer. In addition Internet Specialists, LLC shall have the right to terminate all service as set forth in this Agreement.

Service Rates:
Customer acknowledges that the nature of the service furnished and the initial rates and charges have been communicated to Customer. Customer is aware that the Company may prospectively change the specified rates and charges from time to time. The promotional offer is contingent upon Company achieving and maintaining its cost of service goals including but not limited to rates charged to company by its suppliers.

Payment:
Establishment of this service is dependent upon receipt by the Company of payment of stated charges. Subsequent payments are due on the anniversary date of the month for that month’s service. The above applies to all accounts and services provided by Internet Specialists, LLC.

Payments and Fees:
Service will be interrupted on accounts that reach 30 days past due. Service interrupted for non-payment is subject to a $75 reconnect charge. Accounts not paid by due date are subject to a $7.95 late fee. Accounts that are not collectable by Internet Specialists, LLC may be turned over to an outside collection agency for collection. If your account is turned over for collection, you agree to pay the company a “Processing and Collection” Fee of not less than $50 nor more than $150. If you desire to cancel your account, please follow the proper procedure to do this as outlined in this TOS.

Refund and Disputes:
All payments to Internet Specialists, LLC are non-refundable. This includes the one time setup fee and subsequent charges regardless of usage. All overcharges or billing disputes must be reported within 60 days of the time the dispute occurred. If you dispute a charge to your credit card issuer that, in Internet Specialists, LLC’s sole discretion is a valid charge under the provisions of the TOS and /or AUP, you agree to pay Internet Specialists, LLC an “Administrative Fee” of not less than $50 and not more than $150.

Failure to Pay:
The Company may temporarily deny service or terminate this Agreement upon the failure of Customer to pay charges when due. Such termination or denial will not relieve Customer of responsibility for the payment of all accrued charges, plus reasonable interest and any collection fees. End users or Customers affected by a resellers failure to pay their dues, will be able to contact Internet Specialists, LLC and receive service directly only after the servers have been cancelled.

Account or Server Cancellation:
All requests for cancellation of accounts/servers must be made in writing with at least 7 days prior written notice and sent to Internet Specialists, LLC via email to webmaster@intspe.com . You must have authorization and all account information to cancel your service. Customer acknowledges that the service provided is of such a nature that service can be interrupted for many reasons other than the negligence of the company and that damages resulting from any interruption of service are difficult to ascertain. Therefore, Customer agrees that the company shall not be liable for any damages arising from such causes beyond the direct and exclusive control of the company. Customer further acknowledges that the company’s liability for its own negligence may not in any event exceed an amount equivalent to charges payable by Customer for services during the period damages occurred. In no event shall the company be liable for any special or consequential damages, loss or injury.

Support Boundaries:
Internet Specialists, LLC, provides reasonable / best effort technical support to our Customers. We limit our technical support to our area of expertise. The following is our guidelines when providing support: Internet Specialists, LLC provides support related to your server or virtual site physical functioning. Internet Specialists, LLC does not offer technical support for application specific issues such as cgi programming, html or any other similar issuea. Internet Specialists, LLC does not provide technical support for YOUR Customers. If you can email, we encourage you to email support@intspe.com for assistance. If you are able to get online and have other questions, the answers may be on our home page at http://www.intspe.com/support.php – we encourage you to check there first. Lastly, the Help files in the program you are using may have the answer to your question so please do investigate these resources before calling for technical support.

Spam:
Anyone hosting websites or services on their server that support spammers or cause any of our IP space to be listed in any of the various Spam Databases will have their server immediately removed from our network. The server or service will not be reconnected until such time that you agree to remove ANY and ALL traces of the offending material immediately upon reconnection and agree to allow us access to the server to confirm that all material has been COMPLETELY removed. Severe violations may result in immediate and permanent removal of your server or services from our network without notice to the Customer. Users found to be conducting unsolicited mass mailing will be fined an additional $300USD. Any Customer guilty of a second violation WILL be immediately and permanently removed from our network without notice.

IRC:
IRC activity linked to any major IRC network is forbidden within our services.

Complaints:
Any activity that results in a legitimate complaint will result in immediate de-activation of the server. User agrees to allow access to the server to our staff so that we can verify what the root of the problem is. Any installed software found, which sole purpose is to scan ports, spider e-mail addresses, abuse proxies, or any other activity which resulted in the complaint, will be reason for immediate account cancellation.

Network
If Internet Specialists, LLC assigns Customer an Internet Protocol address for Customer’s use, the right to use that Internet Protocol address shall belong only to Internet Specialists, LLC, and Customer shall have no right to use that Internet Protocol address except as permitted by Internet Specialists, LLC in its sole discretion in connection with the Services, during the term of this Agreement. Internet Specialists, LLC shall maintain and control ownership of all Internet Protocol numbers and addresses that may be assigned to Customer by Internet Specialists, LLC, and Internet Specialists, LLC reserves the right to change or remove any and all such Internet Protocol numbers and addresses, in its sole and absolute discretion. Our allocation of IP addresses is limited by ARIN’s new policies. These new policies state that use of IP addresses for IP based virtual hosts will not be accepted as justification for new IP addresses. What this means to you is that you MUST use name-based hosting where possible. We will periodically review IP address usage, and if we find that clients are using IP addresses where name-based hosting could be used, we will revoke authorization to use those IP addresses that could be used with name-based hosting.

Bandwidth and Disk Usage:
Customer agrees that bandwidth and disk usage have no specific predefined limits but Internet Specialists, LLC shall have the right to take corrective action if Customer’s bandwidth or disk usage exceeds reasonable limits at the sole and absolute discretion of Internet Specialists, LLC . Server storage space may only be used for web files, active email and content of User Websites.  Server storage space may not be used for storage (whether of media, emails, or other data), including as an offsite storage of electronic files, external backups, email or FTP hosts.  Internet Specialists, LLC reserves the right of assessment of additional charges, disconnection or discontinuance of any and all services, or termination of this Agreement, which actions may be taken is in Internet Specialists, LLC’s sole and absolute discretion. If Internet Specialists, LLC takes any corrective action under this section, Customer shall not be entitled to a refund of any fees paid in advance prior to such action.

Backups and Data Loss:
Your use of our Services is at your sole risk. We maintain regular backups of User data. This service is provided as a courtesy and may be modified or terminated at any time at Internet Specialists, LLC sole discretion. Internet Specialists, LLC is not responsible for files and/or data residing on your account. You agree to take full responsibility for all files and data transferred and to maintain all appropriate backup of files and data stored on Internet Specialists, LLC servers.

System and Network Security:
Users are prohibited from violating or attempting to violate the security of the Internet Specialists, LLC network. Violations of system or network security may result in civil or criminal liability. Internet Specialists, LLC will investigate occurrences, which may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting Users who are involved in such violations. These violations include, without limitation:

Accessing data not intended for such User or logging into a server or account, which such User is not authorized to access. Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization.Attempting to interfere with service to any user, host or network, including, without limitation, via means of overloading, “flooding”, “mail bombing” or “crashing”. Forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting. Taking any action in order to obtain services to which such User is not entitled.

Internet Specialists, LLC reserves the right to amend its policies at any time. All Sub-Networks, resellers and unmanaged servers of Internet Specialists, LLC must adhere to the above policies. Failure to follow any term or condition will be grounds for immediate Cancellation. You will be held responsible for the actions of your clients in the matter described on these Terms and conditions. Therefore, it is in your best interest to implement a similar or stricter Terms and conditions or otherwise called Acceptable Terms of use policy.

Indemnification: Internet Specialists, LLC wishes to emphasize that in agreeing to the Internet Specialists, LLC Acceptable Use Policy (AUP) and Terms of Service (ToS), Customer indemnifies Internet Specialists, LLC for any violation of the Acceptable Use Policy (AUP) and Terms of Service (ToS) that results in loss to Internet Specialists, LLC or the bringing of any claim against Internet Specialists, LLC by any third-party. This means that if Internet Specialists, LLC is sued because of a Customer’s or a user or Customer of a Customer’s activity, the Customer will pay any damages awarded against Internet Specialists, LLC, plus all costs and attorney’s fees.

Miscellaneous Provisions:
You must provide us with, and keep current, good contact information for you. E-mail, fax, and telephone contacts are used, in that order of preference.

A waiver by the Company of any breach of any provision of this Agreement by Customer shall not operate as or be construed as a continuing or subsequent waiver thereof or as a waiver of any breach of any other provision thereof.

Customer shall not transfer or assign this Agreement without the prior written consent of the Company. Company may assign Agreement at any time without consent from or notice to Customer. Company reserves right to cancel Customers rights under this contract at any time without further obligation.

Internet Specialists, LLC takes no responsibility for any material input by others and not posted to the Internet Specialists, LLC Network by Internet Specialists, LLC. Internet Specialists, LLC is not responsible for the content of any other websites linked to the Internet Specialists, LLC Network; links are provided as Internet navigation tools only. Internet Specialists, LLC disclaims any responsibility for any such inappropriate use and any liability to any person or party for any other person or party’s violation of this policy.

Internet Specialists, LLC is not responsible for any damages your business may suffer. Internet Specialists, LLC does not make implied or written warranties for any of our services. Internet Specialists, LLC denies any warranty or merchantability for a specific purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by Internet Specialists, LLC.

Internet Specialists, LLC regularly makes archival copies of all data solely for the use and benefit of Internet Specialists, LLC. It is Customers responsibility to maintain their own archival copies of all data specific to the Customers data.

Responsibility for Content:
You, as Internet Specialists, LLC’s Customer, are solely responsible for the data and content stored on and served by your Internet Specialists, LLC hardware.  It is your responsibility to keep archival copies of all such data.

Acceptable Use Policy:

Like any other company, Internet Specialists, LLC must have it’s own Acceptable Use Policy (“AUP”) so that everything is clearly defined and stated before you embark on your journey with us. All users must Agree with this AUP before any service is set-up, thus why you must read and agree to it here in the middle of the ordering process. Usage of our services constitutes acceptance and agreement with the AUP. Unlike other companies, we will try to keep this AUP short and readable.

One thing that must be stated early: All payments to Internet Specialists, LLC are non-refundable.

We support freedom of speech and transmission as long as the contents are legal. We will pursue any claims brought to our attention for illegal content (Including but not limited to Piracy, illegal mp3s, child-pornography, etc.). Any content we deem inappropriate might be reason for account suspension or cancellation without prior notice. When possible, we will try and give advance notice.

You may not use your services to publish material, which Internet Specialists, LLC determines, at its sole discretion, to be unlawful, indecent or objectionable. For purposes of this policy, “material” refers to all forms of communications including narrative descriptions, graphics (including photographs, illustrations, images, drawings, logos), executable programs, video recordings, and audio recordings. Tailor Made Server does not consider copyrighted, and legal (within the U.S.) adult material to be unlawful, indecent or objectionable.

As a member of our network community, you must use your Internet access responsibly. If you have any questions regarding this policy, please contact us at abuse@intspe.com

Internet Specialists, LLC reserves the right to cooperate with legal authorities and/or injured third parties in the investigation of any suspected crime or civil wrongdoing.

Harassment: Use of the Internet Specialists, LLC service to transmit any material (by e-mail, uploading, posting or otherwise) that harasses another.

Fraudulent activity: Use of Internet Specialists, LLC service to make fraudulent offers to sell or buy products, items, or services, or to advance any type of financial scam such as “pyramid schemes,” “ponzi schemes,” and “chain letters.”

Copyrighted Material: Use of Internet Specialists, LLC service to link to or distribute copyrighted material.

SPAM: Use of the Internet Specialists, LLC service to transmit any unsolicited commercial or unsolicited bulk e-mail is expressly prohibited. Violations of this type will result in the immediate suspension of the offending Internet Specialists, LLC account pending verification of it’s origination.

DDoS: If you or your users or Customers are likely to receive DDoS attacks, we recommend those targets are kept off of our network. Customers that are the target of a Distributed Denial of Service attack may be null routed to protect the integrity of the network and allow traffic to flow freely to other users configured on the server. These null-routes are usually put in place for 24 hours, sometimes less depending on the severity and size. Frequent attacks would result in longer periods of null-routing.

Unauthorized access:
Use of Internet Specialists, LLC servers to access or attempt to access other’s accounts, or to penetrate or even attempt to penetrate security measures of our own, or other entity, is absolutely prohibited. This would also be grounds for immediate suspension or termination.

Third Party Accountability: Internet Specialists, LLC Customers will be held responsible and accountable for any activity by third parties, using their account, that violates guidelines created within the Acceptable Use Policy.

Your password provides access to your account. It is your responsibility to keep your password secure. Sharing your password and account access with unauthorized users is prohibited. You should take care to prevent others from using your account since you will be held responsible for such use.

REPORTING VIOLATIONS OF Internet Specialists, LLC AUP
Internet Specialists, LLC requests that anyone who believes that there is a violation of this AUP direct the information to the Abuse Department at abuse@intspe.com

REVISIONS TO THIS ACCEPTABLE USE POLICY
Internet Specialists, LLC reserves the right to revise, amend, or modify this AUP, our TOS (Terms of Service) and our other policies and agreements at any time and in any manner. Notice of any revision, amendment, or modification will be posted in accordance with our TOS (Terms of Service).